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Information Systems for Managers

1. You are the owner of a 5 star Hospitality brand in India having 100 hotels spread across the country. Your customer base is exploding on a Year on Year basis. Suggest an innovative software package solution to help manage this customer base including Customer Satisfaction & Customer Retention strategies. Also, detail out the features & benefits of this software package solution. (10 Marks)

2. You are the owner of a startup company in Bengaluru & have a total of 5 employees. Your budget is quite limited in nature & hence you would not like to invest a lot in IT hardware Infrastructure that includes servers. Suggest an alternative solution to substitute IT hardware solution where your expenses can be minimized. Enlist 5 features & 5 benefits of this solution. (10 Marks)

3. The city of Dahod is in Gujarat and has been proposed to become a ‘Smart city’. You have been invited as an external IT consultant by Government of India with a mandate to convert Dahod into a “Smart City”

a. Which “Smart” city in the world will you choose as a benchmark to emulate some of the best practices of that city into Dahod? Provide atleast 3 reasons with brief descriptions behind your choice of choosing that particular city as a benchmark? (5 Marks)

b. Suggest & describe atleast 2 innovative technology enabled services that you will
Introduce into Dahod so that it can be called as a “Smart city”? (5 Marks)

For Nmims answersheets contact
[email protected]
+91 95030-94040